Contact Us

Office Hours:

  • M: 8:30–6:00
  • T-Th: 8:30–4:30
  • F: 8:30–12:00
245 Middle St.,
Portsmouth, NH 03833

Here When you Need Us

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Staff

Operations

Craig W. Welch

Executive Director

Ext: 118

Norma Laurent

Deputy Director

Ext: 122

Mary (Kelliher) Bartlett

Operations Manager

Ext: 120

Deb Delaney

Receptionist (M&F)

Ext: 110

Dianne Poitras

Receptionist (T-Th)

Ext: 110

Andrea Pickett

Outreach & Engagement Director

Phone: 603-815-1179

Regina Mills

Security

Ext: 141

Tara Howard

Occupancy Specialist

Ext: 128

Resident Services

Kelley Lesko

Resident Services Director

Ext: 131

Tammy Joslyn

Resident Services Coordinator

Phone: 603-957-8131

Daphne Rivera

Resident Services Coordinator

Ext: 142

Management

Krista Gilmore

Senior Property Manager

Ext: 135

Cheri Tully

Property Manager

Ext: 136

Marcia Medford

Property Manager

Ext: 139

Catherine Andress

Assistant Property Manager

Ext: 138

Ann Traphagen

Property Manager

Ext: 134

Christine Halloran

Tax Credit Occupancy Specialist

Ext: 132

Jordan Meier

Assistant Property Manager

Ext: 133

Cathy Gallagher

Director of Occupancy

Ext: 160

Jen Pyke

Applications/Occupancy Specialist

Ext: 126

Brenda Wetherbee

Occupancy Specialist

Ext: 127

Sam Carpenter

Public Housing Occupancy Specialist

Ext: 113

Finance

Valerie Labrie

Finance Director

Ext: 115

Nancy Chesser

Accountant

Ext: 116

Facilities & Maintenance

Mark Lentz

Facilities Director

Ext: 137

Joe Murray

Maintenance Supervisor

Jeremiah Bixby

Maintenance Technician

Scott Bregy

Maintenance Technician

Ernie Curtis

Maintenance Technician

Brandyn Fraize

Maintenance Technician

Robert Lane

Maintenance Technician

Scott Penney

Maintenance Technician

Bill Rollins

Maintenance Custodian

Gene St. Hilaire

Maintenance Technician

Ric Viens

Maintenance Custodian

Allan Whittier

Maintenance Custodian

Employment

Click here to apply for this position on Indeed.

 

Full job description

About us

The Portsmouth Housing Authority is a dynamic, team-oriented, and mission driven organization that owns and operates over 660 affordable rental units, spread throughout 13 different properties in the city of Portsmouth, New Hampshire.

The City of Portsmouth is known as one of the best small cities in America. Portsmouth is the economic and cultural center of the Seacoast region north of Boston, with a vibrant arts scene, world-class restaurants, miles of waterfront, and a historic downtown.

Job Summary

Under general supervision, the Pest Control Technician performs all functions related to elimination of pests in the Portsmouth Housing Authority (PHA). Performs work that may involve operation of motorized equipment, heating units, pesticides, heavy lifting, climbing ladders, moving furniture and using staging. This involves ensuring a safe, secure, and comfortable environment for residents, visitors, and co-workers. The Pest Control Technician will carry out assigned duties in a safe manner and perform related work as directed by the Maintenance Supervisor.

Work is performed individually as well as a member of a group with specific instructions being given and close supervision exercised. Self-discipline and independent scheduling and goal setting are required in the absence of daily supervision. The Pest Control Technician is also responsible for maintaining high standards of property conditions and safety in our neighborhoods and building positive relationships with team members, residents and the wider Portsmouth community.

This is a 40 hour/week, full time position. We offer a competitive salary and benefits package.

Duties and Responsibilities

  • Commercial Applicator License: Preference will be given to candidates with a commercial license. Alternatively, candidates must obtain the license within 30 days of hire, with all costs covered by the employer.
  • Formally document all inspection and results and forward to the appropriate Property Manager per the Integrated Pest Management (IPM) Plan.
  • Conduct all business in accordance with PHA policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
  • Ensure that the privacy and rights of PHA, its residents and program participants are protected at all times.
  • Carries out inspections, identification, treatment and eradication of bedbugs utilizing an Integrated Pest Management approach.
  • Determines treatment plans required to eliminate and prevent recurrence of infestation.
  • As necessary, spray, dust or place chemical and/or non-chemical solutions, powders, gels and/or gases into rooms (including onto walls, trim or floor components) and onto clothing, furnishings, and other household goods.
  • As necessary, set mechanical traps and lures. Assist residents with installation of mattress/box spring covers.
  • Educate PHA residents and staff regarding proper prevention of household pests including but not limited to bedbugs.
  • When needed, cut or bore openings in building materials to access infested areas to interject pesticide.
  • Discuss problem areas with appropriate PHA staff.
  • Purchase all non-chemical equipment, solutions, powders and gases and maintain safe storage.
  • Request, issue and distribute operational supplies as required.
  • Reports fuel and supply inventory levels as needed.
  • Perform other non-pest related maintenance duties as assigned by the Maintenance Supervisor such as grounds keeping, maintenance and preventative maintenance.
  • Continue to stay current on latest technology for prevention of household pests including but not limited to bedbugs. (conventions, State Meetings, etc.).
  • Listens and is attentive to resident’s needs, questions and concerns about Quality of Life issues.

Support of the Mission Statement

The mission of the Portsmouth Housing Authority is to be the leader in making quality affordable housing available for low and moderate income members of the community and to accomplish this mission by a fiscally responsible, creative organization committed to excellence. In pursuit of this mission, it is our intention to:

  • Demonstrate excellence in leadership and management by working together as a team of residents, commissioners, staff, government and community;
  • Ensure the efficient and effective maintenance and management of our properties;
  • Foster a high performance staff with strong leadership, quality professional development opportunities, data-driven evaluation and teamwork in an environment full of pride, enthusiasm and respect;
  • Demand and exemplify a commitment to integrity, professionalism and total honesty in a judgement free environment.

Minimum Qualifications

Education and/or Experience

  • High School diploma or equivalent (GED) and specialized training in the field of pest control. Working knowledge of Integrated Pest Management practices.
  • Ability to work in a public housing environment in all weather conditions (hot, cold, humid, dry, or wet). Courtesy to residents, other employees, and the general public at all times.
  • Must be able to lift up to 75 pounds. Ability to lift, carry, push, pull, or otherwise move an object. Work involves walking, standing and driving for brief periods of time.
  • Ability to work well with minimal direction.

License/Certification Requirements:

Valid driver’s license.

Other Training, Skills, and Experience Requirements:

Equipment Requirement: Required to wear goggles when working with specific equipment, wear coveralls, masks and gloves and other safety equipment as tasks dictate.

Work Hours: 40 hours per week and available for overtime, on-call and holidays as circumstances warrant for emergency pest control situations.

Equipment/Machinery/Tools: Power driven equipment for heat and steam treatment of infestations, operates motor vehicles. An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

  • Hand Tools: Various wrenches, hammers, grips, saws, snips, manual spray equipment, etc.
  • Power Tools: Steam generating equipment, power prayers, vacuum cleaners, wrenches, drills, saws, etc.
  • User-Moved Aids: Dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.
  • Mechanical Equipment: Heat remediation equipment.
  • Measuring Devices: Tape measures/rulers, etc.
  • Electronic: Computer, infrared heat tools.

Working Environment:

Exposure to chemical and non-chemical pesticides, solutions, dusts and gases and fuels. Constant exposure to high temperatures. May be exposed to long periods of sunlight, cold, heat, rain, and snow. May be exposed to poison ivy, oak, sumac, insects such as wasps, hornets, bees, etc. Surfaces on which the Pest Control Technician must work include linoleum, ceramic, wood, tile, and carpet; pavement, concrete, lawn, gravel, mud.

Indoors (60% to 100% of the time). Occasional outdoors (1% to 33% of the time) all conditions.

Occasional exposure (1% to 33% of the time) to paint fumes, solvents, adhesives, etc. Example: Apartments during and after make-ready.

Frequent need (33% to 66% of the time) to work in awkward and confining positions.

Language Skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to communicate effectively to common inquiries or complaints from customers or business members of the community.

Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.

Portsmouth Housing Authority provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

  • Age-inclusive
  • Paid time off

Job Type: Full-time

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Overtime
  • Year round work

Work Location: In person

Click here to apply for this position on Indeed.

Job Summary

This is an on-site position (35 hours total/week).

The Portsmouth Housing Authority (PHA) is a dynamic, team-oriented, and mission driven organization that owns and operates over 650 affordable rental units, spread throughout 13 different properties in the city of Portsmouth, New Hampshire. Established in 1953, the PHA has been serving the needs of low- and moderate-income residents for the past 70 years. The PHA also operates a Section 8 Housing Choice Voucher program serving over 750 people, a Resident Services Coordination program that serves 1,500+ PHA residents, a 21st Century after-school program, and hosts a non-profit Childcare Center in our largest family development.

View more about our organization on our website: https://porthousing.org

PHA is looking for a Resident Services Coordinator (RSC) to support residents who live in the affordable homes we provide. The role of the RSC is to enable residents to live as independently and self-sufficiently as possible while maintaining their dignity and autonomy by informing them of available resources, assisting them in obtaining the services they choose to use, and advocating for the residents when necessary. The RSC is committed to working with people in a way that is nonjudgmental, non-intrusive, and confidential and that promotes resident empowerment, autonomy and dignity. The RSC promotes safe living environments and encourages the growth of community to better meet the needs of the individual residents of the PHA.

Essential Duties and Responsibilities

  • Assess and coordinate resident referrals and resources by recommending solutions to resolve resident issues impacting their life and referring to programs and services as appropriate; collaborate with Resident Services Team to identify programs that reflect the needs of the population
  • Through consistent outreach and communication, building relationships with residents to better understand challenges and goals and connect them with local resources and opportunities; this includes, but is not limited to completing resident assessments, event planning, flyers, monthly calendars, telephone calls and office hours
  • Communicate effectively, professionally and always maintain discretion and confidentiality
  • Administrative duties include but are not limited to data entry, scheduling, filing, making copies, drafting & distributing announcements/flyers as appropriate
  • Research information and resources to respond to inquiries, correspondence and e-mail in a timely and professional manner
  • Work closely with Property Managers (PMs) to advocate for residents and acts as liaison between residents and management as well as the community
  • Welcome new residents and introduce the Service Coordination program as well as available community resources, programs and services
  • Create partnerships with service organizations and programs to implement community engagement initiatives
  • Help identify residents who need assistance; supports resident retention; promote educational and wellness activities for residents; provide a safe community; foster and build a sense of community
  • Follow mandated reporting requirements according to adult and child protective state statutes
  • Maintain appropriate resident files with proper documentation of information in a secure location to ensure privacy and confidentiality
  • Using Service Coordination software, track progress of residents enrolled in the Service Coordination program for submission to US Department of Housing and Urban Development (HUD)

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Qualifications

Education and/or Experience

  • College graduate or equivalent experience.
  • Prior experience or familiarity with one or more of the following: resident or other human services; affordable housing; supporting people with low- & moderate-income, seniors, and those with disabilities; implementing meetings and events.
  • Responsible, self-motivated and able to prioritize and complete multiple projects.
  • People-person, genuinely interested in helping others and encouraging people to attend community activities.
  • Spanish speaking a plus.
  • Experience with Microsoft Office suite and other basic software applications, such as Zoom, Teams, Outlook, Canva.com, etc.
  • Ability to maintain confidentiality and the ability to be flexible with schedule to meet PHA needs is required. Ability to communicate effectively both orally and in writing and ability to interpret, follow, and enforce a variety of housing regulations is also required.
  • Candidates qualified under Section 3 of the Housing and Urban Development Act as Low income or as receiving assistance from the Portsmouth Housing Authority are encouraged to apply.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Day shift

Education:

  • Bachelor's (Preferred)

Experience:

  • related: 1 year (Preferred)

Work Location: In person